Cloudlinx manages the buying process with a rigorous attention to detail that vets each supplier against an exhaustive set of criteria. Our priority is to make sure the expectations set pre-sale are realized post-sale. As a best practice leader, we level set each cloud contact center provider and take away the confusion of the sales process by managing to an agnostic and standardized approach for everything from the initial discovery session through demonstrations and culminating with the implementation and ongoing support for your organization’s new cloud environment.
Clients who collaborate with Cloudlinx understand the complexities that are involved with a legacy infrastructure to cloud migration and also know they SHOULD NOT execute it alone. This is not predicated on experience alone, but also that the project has too many moving parts to manage and usually has too short a window to accomplish successfully. Our experience and bench strength are the key advantages to a successful cloud migration.
Cloudlinx takes the uncertainty and trepidation of forklifting a contact center’s infrastructure to a cloud-based environment, by using our best practices earned from a DECADE OF EXPERIECE and thousands of agents successfully migrated.
We love to see the impact the work has on an organization. A successful CCaaS migration will have an unbelievable impact on so much of the business; from agents who have become enablers to the clients they will serve with an who will see an enhanced CX experience.
