cx solution consulting
Procuring Tech and Outsourcing Partners has never been easier
Sourcing new vendors is hard. Let us help.
We identify and examine the disparity between your current state and your desired state to determine the most suitable solution for your business and ensure that the entire team is aligned.
We develop a customized RFP for your unique needs and manage the entire vendor screening process, including shielding you from quota-driven salespeople. Only when we have the vendor set narrowed down to the top providers for your requirements do we schedule highly structured demos and meetings for you and your team.
Save 60-90 days in legal back and forth, and get the optimal contract when you leverage the expertise of technology and outsourcing advisors.
We provide support and escalation services during implementation to ensure the vendor delivers on its promises and the project is delivered on time and on budget.
WHY CHOOSE US
Experience counts when selecting a CX vendor
We’ve been helping business evaluate and select the right CX solutions for the last 10+ years.
Hear from some of our happy clients
"I went from a 100% skeptic about what Cloudlinx promised in our initial meeting to a 100% believer..."
National Restaurant Association Sr. Director, Customer Operations